Oregon Parent Training and Information Center
Regions      Home Page

Special Education HelpLine

Do you have questions about your child's IEP.  Do you need information on how special education works?  Call our HelpLine number for assistance.  Our staff are ready to assist you with all of your special education questions!

What is the HelpLine?

The Special Education HelpLine is a toll-free service that answers questions related to special education topics.

What are some common topic areas?

  • Behavior management and the IEP
  • Disability specific information
  • Discipline for students with disabilities
  • Early Childhood Special Education
  • Early Intervention
  • Eligibility for special education
  • Extended School Year
  • Evaluation for special education
  • Family Education and Privacy Act (FERPA)
  • Guardianship
  • Graduation
  • Home school for students with disabilities
  • Individualized Education Programs (IEP)
  • Least Restrictive Environment
  • Placement
  • School Reform
  • Section 504 of the Rehabilitation Act
  • Statewide Assessment
  • Technology and the IEP
  • Transition

Who can call?

This service was developed for parents of students with disabilities, but is available to anyone with questions about special education.

When is the HelpLine available?

  • Monday - Friday 9 AM - 3 PM
  • Saturday  - 9 AM to Noon
How can I access this service?
  • Call 888-891-6784 (toll-free in state only)

Is help available in other languages?

The Spanish Helpline will be available on Tuesdays beginning Tuesday, September 25 between 1 and 4 PM by calling the HelpLine number 1-888-505-2673.

As always our English Special Ed. HelpLine will be available Monday – Friday 9-3 PM where a knowledgeable staff person will be available to answer your questions in English or where you can leave your name and number and someone who speaks Spanish will call you back.

If you are unable to reach us during regular business hours, you can send an email. Emails are generally answered within three business days. If you need more immediate assistance, our toll-free phone number is the best way to reach us.



HelpLine Brochure

Home Page

Top of Page